Allysun Fleming, head of Customer Experience Transformation: I think oftentimes in technology we default to building a solution that’s easiest for us. And one thing I’ve found as a woman in technology is that I have a unique ability to say, “What’s the customer really experiencing,” and really empathize with their pain points to make sure that instead of delivering what’s easiest for us, we’re delivering what’s going to make their life better.
Women interested in going into technology really just need to bring an open mind. Everything in this space is changing so rapidly. I personally have been doing this for 15 years, and I learned something new every day. And so my advice would be to just learn, ask questions, read as much as you can and then think about your own experience and what would you want.
In technology, there aren’t a lot of women today. But I think that’s really changing, and will continue to change as technology continues to evolve and the customer experience expectations continue to increase.
Women can bring a unique perspective, and that’s going to make us really powerful.